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HOLIDAY SHIPPING INFORMATION

United States:

Standard: Orders that are placed by December 18, 2018 using the USPS® Mail shipping method are expected to be delivered on or before December 25, 2018.Chamilia does not guarantee that deliveries will arrive on time. Chamilia is not responsible for deliveries delayed due to inclement weather, problems with the carrier or other cause outside of its control.

Express: Orders that are placed by December 20, 2018 using the UPS® Next Day shipping method are expected to be delivered on or before December 25, 2018.Chamilia does not guarantee that deliveries will arrive on time. Chamilia is not responsible for deliveries delayed due to inclement weather, problems with the carrier or other cause outside of its control.

Canada:

Standard: Orders that are placed by December 15, 2018 using the Fixed Flat Rate shipping method are expected to be delivered on or before December 25, 2018.Chamilia does not guarantee that deliveries will arrive on time. Chamilia is not responsible for deliveries delayed due to inclement weather, problems with the carrier or other cause outside of its control.

SHIPPING OPTIONS AND INFORMATION

a) to Europe, Canada and Australia 
Orders placed from Monday to Friday by 17:00 CET will be processed and shipped the following working day. Orders placed on weekends and public holidays will be processed and shipped two working days later. No deliveries are made on weekends or public holidays. An express delivery option is available in selected countries for last-minute purchases.

b) United States 
Orders placed on weekends and public holidays will be processed and shipped the next business day. An express delivery option is available in selected states for last-minute purchases. 

Unfortunately, Chamilia is unable to ship overnight to PO boxes or APO/FPO addresses at this time. Please find below an overview of the shipping options and times, except to rural and isolated regions where shipments can take longer.

CountryStandard shipping timeStandard shipping chargesFree standard shipping for orders overExpress shipping timeExpress shipping charges
Australia 8-15 Day(s) AUD 12.50 AUD 150.00 n/a n/a
Austria 2-3 Day(s) EUR 6.95 EUR 75.00 2 Day(s) EUR 15.00
Belgium 3-4 Day(s) EUR 6.95 EUR 75.00 2-3 Day(s) EUR 15.00
Canada 7-12 Day(s) CAD 10.95 CAD 120.00 n/a n/a
France 3-4 Day(s) EUR 6.95 EUR 75.00 2 Day(s) EUR 15.00
Germany 2-3 Day(s) EUR 6.95 EUR 75.00 n/a n/a
Luxembourg 3-4 Day(s) EUR 6.95 EUR 75.00 2-3 Day(s) EUR 15.00
Poland 4-5 Day(s) PLN 25.00 PLN 270.00 2-3 Day(s) PLN 63.00
Switzerland 2-3 Day(s) CHF 8.95 CHF 120.00 n/a n/a
United Kingdom 3-4 Day(s) GBP 4.45 GBP 50.00 2-3 Day(s) GBP 11.60
United States 3-4 Day(s) $ 6.95 $ 75.00 1 Day(s) $ 15.00

Items remain the property of Chamilia until final payment is received.

SHIPPING PARTNER

Chamilia's delivery partner, USPS, handles all First-Class Mail Package Service deliveries in the United States. All Next Day shipments in the United States are shipped via UPS. Chamilia is currently unable to deliver overnight to PO boxes and APO/FPO addresses. UPS delivers packages Canada. GLS (Standard Service) and TNT (Express Service) delivers packages within Europe. Swiss Post delivers packages within Switzerland (including Liechtenstein) and FedEx delivers all packages to Australia. 

SCHEDULED DELIVERY

Choose to receive your order on the date of your choice. Unfortunately, this option is not available for shipments to Canada and Australia
Please note: Orders can only be shipped between Monday and Friday.
Products ordered will be delivered to an address of your choice by Chamilia's shipping partners. We make every effort to deliver your order on time.

COUNTRIES AND REGIONS EXEMPT FROM DELIVERY

Unfortunately, for logistical reasons, we are currently unable to deliver outside the country where the order is placed.
Chamilia cannot deliver to the following regions/countries:

  • Canary Islands (Lanzarote, Fuerteventura, Gran Canaria, Tenerife, Gomera, La Palma, and El Hierro)
  • Isle of Man and Channel Islands (Jersey, Guernsey, Alderney, Sark, and Herm)
  • French Territories (Guadeloupe, Martinique, and La Réunion)
  • Balearic Islands (Ibiza, Formentera, Majorca, and Minorca)
  • Ceuta

Unfortunately, for logistical reasons, we cannot offer UPS Next Day Air Service to the following regions/countries:

  • American Samoa
  • Armed Forces Africa
  • Armed Forces Americas
  • Armed Forces Canada
  • Armed Forces Europe
  • Armed Forces Middle East
  • Armed Forces Pacific
  • Federated States of Micronesia
  • Guam
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • Virgin Islands